Privacy Policy
Last updated: January 26, 2026
1. Introduction
Keiro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, password
- Business Information: Business name, type, description
- Content: Images, text, and other content you create or upload
- Social Media Credentials: Access tokens for connected platforms (Instagram, TikTok)
2.2 Automatically Collected Information
- Usage Data: Features used, pages visited, time spent
- Device Information: Browser type, operating system, IP address
- Log Data: Error logs, performance metrics
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Generate AI-powered content suggestions
- Publish content to your connected social media accounts
- Improve and personalize your experience
- Communicate with you about the Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Third-Party Services
We integrate with third-party services to provide our functionality:
4.1 Authentication
- Supabase: User authentication and database services
4.2 AI Services
- Anthropic Claude: AI content generation
4.3 Social Media Platforms
- Instagram (Meta): Content publishing and analytics
- TikTok: Content publishing and analytics
These services have their own privacy policies. We encourage you to review them.
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- Secure database access controls
- Regular security audits and updates
- Access restricted to authorized personnel only
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Social Media Data
When you connect your social media accounts:
- We access only the data necessary to provide the Service
- We cache images and content to improve performance
- We store access tokens securely and encrypt them
- You can revoke access at any time through your account settings or the social platform
7. Data Retention
We retain your data:
- As long as your account is active
- As necessary to provide the Service
- To comply with legal obligations
- For up to 30 days after account deletion for backup purposes
8. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Object: Object to certain data processing
- Withdraw Consent: Withdraw previously given consent
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze Service usage
- Improve performance
You can control cookies through your browser settings.
10. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure adequate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an email notification (for material changes)
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: privacy@keiroai.com
Data Protection Officer: dpo@keiroai.com
Address: Keiro, France
14. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.